Contact Hearst Communications Customer Service
Hearst Communications Phone Numbers and Emails
Customer Service Number:
-
(212) 586-5404
General Info:
-
(212) 649-2000
Hearst Communications Emails:
Complaints/ Feedback
Legal
CCPA Inquiries, Privacy Inquiries
Media
Contact Information
Hearst Communications Website:
Hearst Communications Help Center:
Corporate Office Address:
Hearst Communications, Inc.
300 West 57th Street
New York,
New York
10019
United States
Fax:
+1(212) 649-2108
How Good is Hearst Communications's Customer Service?
Summary of Hearst Communications Customer Service Calls
695
TOTAL
CALLS
CALLS
02:15
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hearst Communications?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Renewal notices”
- “Cancellation”
Payments and Charges Question:
- “Charge on my credit card”
- “Unauthorized transaction on debit card”
- “Why was I just charged $55?”
Account Question:
- “Membership”
- “Subscription questions”
- “Subscription”
Shipping and Delivery Question:
- “Where is my magazine”
- “Did not receive the two magazines ordered”
- “Never received my magazines”
Product/ Service Question:
- “Not receiving magazine your pissedcinsumer code does not work as it take to long to show up”
- “Subscription”
- “Problem with accessing my sub to PopMech and PM Pro”
Request for Information Question:
- “Question about order”
- “Question which magazine was charged”
- “Checking on renewal of subscription”
Refund Question:
- “Refund money”
- “Refund”
Staff Question:
- “Cannot get through to customer service”
- “Speak to customer service”
- “Customer service”
Return/ Replace Question:
- “Change adress”
Employment Question:
- “Job”
- “Errors applying for job”
Website/ Application Question:
- “Your website not accepting my credit card for renewal”
Other Question:
- “Info”
- “Tenewal”
- “I have not been getting my magazines”
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Hearst Communications