Hearst Communications
Reviews and Complaints
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Verified Reviewer | Gainesville, VirginiaStory Idea
Hearst doesn't seem to care about customer service. we're getting better news and weather from Charlotte channels.
User's recommendation: complain about service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Owasso, OklahomaI still want the money refunded I was charged after I cancelled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Owasso, OklahomaCHEATED BY THIS CO THE MAG IS NOT WORTH THAT AMOUNT OF MONEY
Couldn’t cancel subscription
Preferred solution: Full refund
User's recommendation: Subscriptions are scams
I paid for a subcription and have not received any magazines
User's recommendation: keep copies of all correspondence. I do have the amount paid on my credit card but since I haven't heard from them in a week I'm probably screwed. I'm going to try one more time. How hard is it to look up a subscription that I've had for years..
Incorrect notice of subscription ending
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Danbury, ConnecticutBilling
- Sending me bills that i did not sign up for
Preferred solution: Price reduction
User's recommendation: Watch billing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with accessing my sub to PopMech and PM Pro
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Charged $3 for unknown merchandise
Company fixed the issue and I have been provided with settlement agreement. Discontinued.
Preferred solution: An answer to my question and a working phone number
User's recommendation: Good Luck contacting this company
Poor customer service
charge on my credit card for $3.00
Subscription address change
Preferred solution: My magazines to be e delivered.
Failure to return overcharges
User's recommendation: Don't get sucked in by offers and upcharges. They will not make it better
Handled well
User's recommendation: Know what you're buying
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